GET IN TOUCH.
We at Off Screen Threads are here to help! Whether you have a question about your order, a product inquiry, or just want to chat, we’d love to hear from you.
Here are the many ways you can get in touch with our friendly Off Screen Threads crew:
Reach Out by Email:
Our email address is always open for your questions and comments. Fire away to [email protected], and we’ll get back to you as soon as possible.
Need a Speedier Response?
We understand that sometimes you need an answer quickly. While we can’t guarantee immediate response times via email, we do our best to respond within 24 business hours.
Live Chat (Coming Soon!)
Stay tuned! We’re working on implementing a live chat feature so you can connect with us directly on our website. This will be a great option for those seeking a more immediate response.
Traditionalists Welcome!
For those who prefer a more personal touch, you can also give us a call! We’re located in the USA, so our hours of operation follow USA business standards.
While we may not always be available by phone due to high call volume, you can leave a message, and we’ll return your call as soon as possible.
Social Butterfly?
We love connecting with our customers on social media! Feel free to send us a message on our platforms, and we’ll be happy to chat there as well.
We Value Your Feedback!
Whether you have a suggestion for a new product, a question about your recent purchase, or want to say hi, we appreciate you reaching out.
Your feedback helps us continue to grow and provide the best possible experience for our Off Screen Threads family.